Just thought we should have a little Q&A about the character restoration policy thing.
First of all, no characters from banned accounts will be restored. Secondly, no items will be restored or given.
Here's the usual procedure:
- You PM a staffmember with the request. Please include an estimation of when we can find the char. None of us want to look through 3000 backup files.
- If the char was deleted before 2012, Irming needs to boot up the old server and check the backups on it so the processing time may be a little longer.
- You hear back from us telling you wether or not the restoration is possible (found the char, wasn't banned and such)
- You donate some moolah
- As a thank you for the donation one of us restores your character

Any questions? Comments? Concerns?