What should I do if the shard is down?

Please try to contact these people in the mentioned order, and inform them that the shard is down. But before you do so – please try to confirm that the shard REALLY is down, for instance by contacting other players and hear if they can’t connect as well.

You can find contact information under staff section.

  1. Irming
  2. Ares
  3. Neon
  4. Boris
  5. Monad