New support ticket system

By , d. 25. January, 2013

We have opened a new support system here: https://pangaea-world.dk/tickets/

How to submit a ticket?

1. Click the “Open new ticket” -button

2. Fill in the form, select your help topic and click “Submit Ticket” (you can include screenshots too)

3. You’ll receive an email when we respond to your ticket

Help topics:

Bugs – All abusable bugs and bugs which you don’t feel comfortable reporting on public forums you can do here
Forums – Any issues with forums
Player account – Any issues with your player account
Report a player – If a player violates a rule or harras you, you can report it here. You can also include screenshots on your ticket.
Server problem – If you have problems with the server
Website – If you have problems with the website
Anything else – Questions, feedback, anything, select this